We respect your privacy as well as your personal data, taking all necessary measures to keep them secure.
This privacy policy applies exclusively to the use and processing of data on this website.
1. Entity responsible for data processing
The entity responsible for processing data submitted by users is Luz Verde.
2. Privacy
When you enter this website, cookies are used, which are small text files placed on the hard drive by a web page server. These enable a better browsing experience and access to other website features, all intended to provide an excellent service to the user.
3. Collection of personal data
The personal data collected on this website is intended to respond to requests for contact, quotes, general information, and for legal purposes if a contract or commercial transaction is concluded with our company. This information, personal or otherwise, is not shared with third parties.
User data is stored on Cloud servers located in the European Union. These servers are protected and maintained according to the highest security standards, always respecting applicable privacy laws.
4. Data subject rights
The user has the right, under the law, to consult, delete, or rectify their personal data submitted via our website. To do so, and to confirm the data subject’s identity, users should send a message from their own email address to geral@luz-verde.pt, clearly stating their request regarding their personal data.
5. Data retention period
We will retain your personal data for the period necessary to provide services, issue invoices, and fulfill the purposes outlined.
6. Right to file a complaint
The user has the right to file a complaint with the data protection supervisory authority (cnpd.pt).